In just a few years of its existence, Opay has established itself as one of the leading digital banking platforms in Nigeria. With the Opay platform, it is possible to perform almost all transactions that would ordinarily require you to go to the bank or ATM stand. Despite their achievements, users have sometimes complained of not knowing how to log in to their account on OPay. Well, if you’re in these shoes, worry no more. This article would be outlining the different methods you can sign in to your Opay account. Let’s get started with the first method.
Opay Login With Phone Number
In this section, you would be getting to know how to log in to your Opay account with just your phone number. Let’s get started with the steps already:
Step 1. Download The Opay Mobile App
The first step needed to log in on OPay on mobile is by downloading the app first on your smartphone.
All that is needed here is to go to your app store (Android or Apple store) and search for the keyword “Opay”. After you’ve searched it, the first app that appears on your screen should be the real Opay app. Once you have successfully downloaded the app, then you apply the next step which can be found in step 2.
Step 2. Tap “Login” Button
After you’ve successfully installed the Opay application, the next step to do is to open it. Of course, to successfully login in, you would need to be an existing customer with Opay. However, if you do not have an idea of how to open an Opay account, you can click here for the steps to go about that.
Back to our subject, after you’ve opened it, the next step is to tap the “Login” button. After you’ve done that, you would need to be asked to fill in some details.
Step 3. Enter Your Correct Phone Number
After you’ve successfully tapped the “Login” button, the next step is to fill in your phone number in the provided space. When entering your phone number, do well to enter the correct digits that make up your phone number.
The phone number you decide to use should be the one you used in creating the account. The reason for this is that after you’ve entered the phone number, a One Time Password (OTP) would be sent to you.
Step 4. Paste The OTP In The Provided Space
As mentioned in the preceding step, an OTP would be sent to you. This OTP would be sent to you via text message. In this regard, you want to make sure your phone number is eligible to receive alerts and that you have sufficient balance left in your line. This is because in some cases, you may be charged for the text message that would be sent to your line.
So, in the provided space, fill in the OTP that would be sent to you as quickly as possible.
Step 5. Successful Entry
After you’ve entered the OTP that would be sent to you, you would be automatically logged in to your account where you can start making transactions at your will.
At this point, you’ve been able to read the steps involved in logging in to your Opay account through your phone number. Let’s check out yet another method through which you can access your Opay account.
Opay Login With Email Address
Opay login with email is not supported on the Opay app. This simply means that you cannot log in on Opay using your address. However, you can reach Opay’s customer service representative on OPay.
Opay Login With Online Portal
You can get access to your account through the Opay online portal. If somehow your smartphone is not compatible with the app version, you can leverage it on the Opay online portal.
The step to logging in to the online portal is similar to logging in with your phone number. You can get started with that by visiting the online portal.
Opay Login With Website
It is not possible to log in to your account on Opay using the website. This is because no button performs such options on the website. Opay’s website is convenient to check latest on the Opay app, the latest offers you are eligible for, etc.
So far, you’ve seen possible ways to log in to your Opay account. What then happens if, after several trials, you’re still unable to get access to your Opay account? The next subheading discusses just that.
Can’t Access Your Opay Account? Check These Things
Sometimes, even after several trials to get into your Opay account, you may still be logged out. What do you check when this happens? Let’s consider four things to check when you are not allowed access to your Opay account.
1. Check Your Phone Number
The first thing to do when you are not allowed access to your Opay account is to first check your Opay phone number. Sometimes, you may enter the wrong number thinking it is the correct one. So, check whether each digit is correctly arranged to avoid this.
2. Check Your Network Strength
As mentioned earlier, you would receive an OTP when you input your number in the provided space on Opay. But sometimes, your network may be faulty and as such, that may cause a slight delay in the OTP delivery. To avoid this, make sure you are in a place where the network connection is strong enough to receive text messages to have successful entry to your Opay account.
3. Check The OTP
If the OTP is not properly written, it may also cause delayed access to your account. Sometimes, we may fall victim to this due to hurriedness or a faulty touch screen. So, be sure to enter the correct OTP number so that you would be granted access to your account.
4. Account Status
Most of the time, the reason why many may not be able to access their Opay account may be due to the suspension of their account. After you’ve checked the three things listed above and the error still comes up, do well to message Opay customer service for help.
How can I log in to my OPay account?
You can log in to Opay by using their app. You would only be required to input your number and the OTP.
How do I get my OPay OTP code via email?
The Opay OTP would simultaneously be sent to your phone number and your email address.
Can I use OPay on the Web?
Yes. You can use OPay through their website. It is a similar process to logging through the Opay app.
How can I recover my OPay account?
You can recover your Opay account by tapping on the “forgot password” option. Once you’ve tapped it, you would be taken through some recovery process from there.
Is Opay fast?
Opay is one of the fastest apps to use in completing transactions.
Just like you’ve seen in the article, Opay has made it easy for users to get the best user experience when logged in. So, to enjoy this, you need to make sure you apply the steps listed above so that you can log in to your Opay account and begin to perform operations on it.