MoniePoint Customer Care: Phone Number, Whatsapp Number, Email Address And MoniePoint Contact Address
Moniepoint has proven to be a legitimate platform for customers for a while now. When you study the way Moniepoint operate its services, you can tell that they value their customers. However, complaints and inquiries are unavoidable in business. Regardless of how functional you may be, the end users would still have one or two to complain about. However, you can be confident that Moniepoint knows this all. With a dedicated team of hard-working agents, they strive to serve Nigerians. They do this by making provisions through Email Addresses, Office Addresses, Office Address, and also through Social Media. But how can you reach Moniepoint Customer Care? What other avenue can I use to contact them apart from Email? and What are the social media handles of Moniepoint? This and many more questions would be answered in the course of this article.
Moniepoint Customer Care
Sometimes no matter how good a service may be it might occasionally have some glitches. Also, from the maker’s end, it is a channel that shows what they need to improve on. On the other hand, however, the users may not follow the functional requirements of the app and it might result in a glitch to you. Moniepoint knows all this. Moniepoint knows that users and backend staff are imperfect and occasionally things may go wrong.
Clients who are experiencing difficulty in accessing a service in the app are highly encouraged to visit or contact Moniepoint customer care. The services like Livechat, Email Support, etc are some of the ways you can contact them. Moniepoint has a customer base of up to seven million and they know that is impossible to satisfy the need of this large group that is why they provide a Customer Support medium where clients can lay their complaints to them.
Moniepoint additionally has numerous agents scattered throughout Nigeria. Clients can locate any of these agents and complain against them. On behalf of the customer, they make a complaint about the customer.
In this article, we would be focusing on Moniepoint Customer Care phone number, Email Address, Office Address, and WhatsApp number.
Moniepoint WhatsApp Number
Moniepoint has provided a means by which customers can reach them. WhatsApp is a good platform to reach people within and outside Nigeria. WhatsApp is under the umbrella of Meta. For Moniepoint however, they don’t have a Moniepoint WhatsApp number. However, that’s not entirely bad news because you can reach them through their app
Moniepoint app has a feature called LiveChat. Customers can reach Moniepoint by clicking this LiveChat section and a customer agent would immediately attend to their needs. The company agent would be ready to assist you with any inquiry you need.
Moniepoint Email Address
Moniepoint has also provided another medium through which customers can communicate with them. This avenue is very unique and cost-effective. While being less expensive, it is also one of the official ways you can reach Moniepoint. To contact Moniepoint via email, you can message them at support@moniepoint.com.
This email is very important because it can be used to address queries, inquiries, and complaints. Even though people may ignore this method, it is one of the ways used to channel complaints because it is official. Whenever you text them via this channel make sure you attach proof of your complaint and a response would be given to you as soon as possible.
Moniepoint Customer Care Social Media
We live in a Social Media era, Social Media is a place whereby youth express their feelings. Social Media platforms like Twitter, Facebook, and Instagram are the most used platforms by people. Moniepoint does not seek to gain traffic by drawing attention to its social media accounts. Facebook and Instagram are both owned by Mark Zuckerberg. Mark Zuckerberg tries to make the platform as free as possible so that your complaint can be attended to. Twitter CEO, Elon Musk also tries to make his platform as open as possible whereby just a single tag would prompt the attention of a person. However, here is the various official Social Media account:
Facebook: https://www.facebook.com/MoniePoint
Instagram: https://www.instagram.com/moniepoint/?hl=en
Twitter:
https://twitter.com/moniepoint?lang=en
Moniepoint Customer Care Official Address
Sometimes many people find it difficult to access their social media platforms or email and WhatsApp. You can reach Moniepoint customer care physically but going to their office. Remember when going there to make a legitimate complaint, go with your file and your total information. Go with proof so that your statement may be trustworthy.
However, it is always advisable to contact Moniepoint using their online platform first. If you were not responded to, then you must go to their office immediately. Speak with conviction and proof so that you would be attended to. Here is the address to their office:
1, Balogun Street, off Awolowo Way, Ikeja, Lagos State, Nigeria.
FAQ
How do I contact Moniepoint?
You can simply contact Moniepoint officially through support@moniepoint.com
Who is the founder of Moniepoint?
Tosin Eniolorunda is the founder of Moniepoint. According to research, it is the continent’s second fastest business in Nigeria.
Does Moniepoint offer debit cards?
Yes. Moniepoint offers debit cards to their customers when they request them.
Does Moniepoint have a WhatsApp number?
No, they don’t
What is the Moniepoint office address in Lagos State?
1, Balogun Street, off Awolowo Way, Ikeja, Lagos State, Nigeria.
Conclusion
As stated earlier, Moniepoint is an organization that is carefully attentive to customers’ complaint and try to respond as quickly as possible. Whenever you are troubled, be rest assured that Moniepoint got you covered. In the meantime though, make sure you have a legitimate course for complaint or inquiry. This is to ensure that you do not waste the precious time of hard-working agents.
