How to Delete, Close or Deactivate My Palmpay Account Without Stress

The reasons for closing a bank account may be subjective. Being subjective means that it can change from one person to another. Most of the frequent reasons for closing an account may be bad reasons, charges being charged unnecessarily, online service, etc. Also, it can be that you cannot maintain the account, need the money, or simply that you would like to start a new bank account. On the other hand, it happens otherwise too. The bank may close your account because your account remained active. Also, your account could be closed because of a long period of non-usage. Additionally, your account may be deactivated because of bounced cheques or transfers. Last but not least, it could be because of bad customer service or service experience. Someone might decide to close their Palmpay account and switch to a different service if they had a bad experience with the app or customer service. This article discusses the step on how to close/deactivate my Palmpay account without stress.

What is Palmpay?

Palmpay is an app user basically for account opening, transfer of money, and payment of expenses. Palmpay deserves your full trust because of its safety and use. For continuous use, it is fully registered under the section of Mobile Money Operator in the CBN. It is insured by the Nigeria Deposit Insurance Company (NDIC). Palmpay has over 500 partners worldwide. Palmpay supports all mediums of payment. When registering, your mobile number is the only item needed when registering.

As a customer, you get rewarded for using the app. This includes getting an amazing coupon for first-time users. It also includes free transfers for some time and not forgetting cashback on every transaction. Also, when you refer new users to the app, you stand a chance of getting rewarded too!

How to Deactivate Your Palmpay Account

To close/deactivate your Palmpay account, you would need to talk with your Palmpay customer account. However, this is the steps to follow:

Step 1: Open the Palmpay application on your mobile device.

Step 2: Sign in to your Palmpay account.

Step 3: Find the “Contact Us” section of the app or website.

Step 4: Choose the option to “Close Account” or “Deactivate Account”.

Step 5: Follow the instructions provided by the team and your account would be deactivated in a short time.

READ ALSO: How To Close/Deactivate My Opay Account Without Stress

How to Reactivate Your Palmpay Account

To reactivate your Palmpay account, you will need to talk with Palmpay customer service through your app. However, here are the steps one needs to follow.

Step 1: Click the Palmpay app on your phone.

Step 2: Log in to your Palmpay account.

Step 3: Locate the “Contact Us” section of your app.

Step 4: Choose the “Reactivate Account” section.

How to Delete or Close Your Palmpay Account

Step 1: Sign in to the Palmpay application.

Step 2: Compose an email and send it to their customer support.

Step 3: After step 2, send the email to

Step 4: Your account would be deleted after Palmpay process your request.

However, it is observed that some of you don’t know how to construct and compose a request letter for an organization. You have nothing to be scared of. Regardless of how you write it, you would still be answered by Palmpay. But, if you still insist on seeing a format.

Here you go:

Subject: Request for Closure of Account

Hello Palmpay,

I am writing to request the closure of my account with your reputable organization for reasons best known to me. The details of my account can be found below.
Account Name: Legit Guides
Account Number: 080665****



How do I complain to Palmpay?

You can reach Palmpay in different ways. Here is Palmpay official support email

Can I have more than two accounts on Palmpay?

You can only be bound by two virtual account numbers using Palmpay.

What happens when you don’t pay Palmpay?

If you fail to pay back your loan, Palmpay would increase your loan interest by the rate of 20%. If you persist in not paying your loan, Palmpay would collate your details and send them to the Credit Bureau Blacklist.

What is the maximum amount Palmpay can hold?

You can make transactions of up to 200,000 naira on Palmpay. Also, your Palmpay app can hold amounts of up to 500,000 naira.

Which country is Palmpay from?

Palmpay is from the United Kingdom.


If you’re looking to deactivate your Palmpay account, you would need to communicate with/contact the Palmpay customer care team. Many people request to deactivate their accounts by opening a support ticket. But the easier one to do is to communicate with Palmpay customer service via email or mobile phone.
Also, the most appropriate thing to do is to save your account transaction details to keep proof. However, many clients after a long time wish to open their account bank. This can be done by communicating with their support team and customer service. According to research, many old clients who are seeking to reactivate their accounts may need to provide some personal details about themselves.
If this article doesn’t sort out your questions and your inquiry do well to contact Palmpay customer care. They are put in place to provide you with more information you may need to proceed

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