How To Delete, Close or Deactivate My Opay Account Without Stress

You may think that closing or deactivating your Opay account is herculean. What if I tell you that it is not as hard as you think? Yes, you can close or deactivate your Opay account from the comfort of your sofa. To be honest, closing your account involves just a few steps depending on the method you wish to use. In this article, you would be reading steps on how to close/deactivate your Opay account without stress. The two methods of doing this would be explained. Let’s begin by considering the first step :

How To Delete, Close, or Deactivate My Opay Account Through Customer Care

Here are steps to close/deactivate your Opay account by contacting Opay customer care:

Step 1. Clear Your Account Balance

Your account balance is the first thing to look at when closing your Opay account. You don’t want to leave anything behind when deactivating your account, so do well to clear whatever funds you have in there. You can transfer these funds to your other bank accounts or fintech apps.

Step 2. Contact Opay Customer Care

After clearing your balance, the next step is to contact your Opay customer care. Opay has responsive customer care that can help you deal with your app issues. So, go to the Opay website and tell them to give you the guidelines on how to deactivate your Opay account.

Step 3. Give Your Details

Once you contact Opay customer care, you would be asked to provide certain information about yourself, your account, and other details. Information regarding the name you used during registration, your Opay account number, and other details would be demanded from you. So, be sure to get all those important things ready and handy to make the deactivation of your account easy.

Step 4. Confirm Your Deactivation Request

Once you’ve provided the correct details of your account, you would be asked to confirm your deactivation request. Make sure that you’re sure about deactivating your account. Once it is deactivated, you Amy find it difficult to open it or even use it again. So be sure that you’re sure about your request.

These are the main steps required to close or deactivate your Opay account. However, if you find it difficult to access their customer service, or for one reason or the other, the Opay customer service refuses to be responsive, there are other methods you can use. In the next subheading, this method would be discussed.

How To Delete, Close or Deactivate My Opay Account Using Email

Another efficient method of deactivating your Opay account without stress is by using email. This step has been proven to be faster than the other methods mentioned. Enough of the chatter, let’s get into the steps on how to close/ deactivate an Opay account without stress using email:

Step 1. Compose A Email

This is the first step in closing your Opay account. If you don’t have an idea of how the email should look, you can make your email in the format below:


Subject: Application For Bank Account Closure

Dear Sir,

My name is ___ and I have an active Opay account. My account number is ___. I have not been operating this account and currently do not need this account.

Therefore, I request you to please close this bank account. I have attached all the necessary documents required to close the account. If you do this in a short time, then I will be forever grateful.

After you’ve done this, follow the next step.

Step 2. Send The Email

Once you’ve composed the email to the taste you like, the next thing to do is to send the email. Once you send it, make sure you check if it has been sent by making sure it is not on the ‘Queued’ list but rather on the ‘Outbox’ list.

Step 3. Wait For Response

After you’ve confirmed that your email has been sent, the next thing you need to do is to wait for a response from Opay. The response from Opay would tell you what steps you should take to successfully close or deactivate your account.

Step 4. Clear Your Account

Before taking any step mentioned by the Opay staff, make sure you have cleared your account of any funds. You can transfer the money or use it to purchase an item.

So far, we’ve seen the two methods of deactivating your Opay account. Let’s see some alternatives you can go for if you don’t wish to use Opay for your transactions again.

ALSO READ: How To Open An OPay Account Without A BVN

Alternatives To Opay

Here are so e top alternatives to the Opay app:


If there’s any other app that can do what Opay can do perfectly, then it is Palmpay. Palmpay can carry out transactions quickly and fast. With Palmpay, you can transfer, buy airtime and perform other operations without hassle. Many prefer Palmpay to Opay and use it as their main transaction app.


Kuda Bank app is also a bank that is doing well in the fintech space. In the last few months, Kuda Bank has risen in their amount of customers. This is due to their speed of operation and performance in transferring, purchase of items, and other fun kinds of stuff that are being featured on their app.


PalmCredit should not also be looked aside when it comes to too fintech apps that are also as good as Opay. Along with their speed, they also have a nice user interface that helps you carry out operations easily on the app.


How can I delete my OPay account permanently?

You can delete your Opay account permanently in two methods: By contacting Opay customer support or by using email. When you contact Opay customer care or use their email portal, convey the message clearly that you want your account to be deleted permanently. From there, you’ll be asked to follow some procedures.

How long does it take to unfreeze my OPay account?

After you’ve provided all the information needed, it would only take less than 24 hours for your account to be unfrozen.

Why did they disable my OPay account?

Your account was disabled by Opay because some suspicious transactions or activities must have occurred in your account which was why it was disabled by Opay.

Which bank controls OPay?

The Central Bank of Nigeria controls Opay and other Banks in Nigeria. The Opay is under the supervision of the Central Bank of Nigeria.

How do I contact OPay customer service?

You can contact OPay customer services by visiting their website and scrolling to the ‘About Us’ tab. Several means of contacting Opay are listed there.


As much as you want to close your account on Opay, you must follow the right steps as outlined above. In this article, you’ve not only seen how to close your account, but you’ve also learned about other alternatives to Opay. Indeed, this article has been quite insightful you’ll agree. If you think so, kindly share this article with friends who might need this information.

Leave a Reply

Back to top button