Finance

How To Unlock A Moniepoint Account

 

Moniepoint is a platform for all. Moniepoint is a Fintech organization that helps small, medium, and large-scale organization manage their finance. Also, when it comes to unlocking your Moniepoint Account, there are steps you should follow in doing this. You can also contact the Moniepoint customer care representative to help you. This article will highlight some important information you need online about unblocking.

Why did Moniepoint choose to block people’s account

Invalid Password Entry:

Repeatedly entering an invalid password might result in account lockout. This is a security precaution designed to safeguard your payments and personal information.

Multiple Incorrect Business Pin Entries:

Your business PIN, like your password, should be kept private. Incorrect inputs may result in the account being locked to prevent unauthorized access.

Terms and Conditions Violation:

Engaging in actions that contravene Moniepoint’s terms and conditions may result in an account lock.

How to unlock your Moniepoint Account in 2024

There is no hidden trick to unlocking your Moniepoint account if it has been locked, especially if it has been locked due to numerous incorrect passwords or business PIN inputs. To begin, please follow the procedures to access your moniepoint account.

Step 1: Go to the Moniepoint Online Platform. To begin, go to the Moniepoint online platform and, while on the login page, click the “Forgot Password” link, enter your username, and then click “Next.”

Step 2: You will receive a one-time password (OTP) on your registered phone number. Please enter this OTP.

Step 3: Moniepoint will send a password reset link to the email address you provided.

To reset your password, click the link and follow the directions. Log in to your Moniepoint dashboard with your new password after your password has been changed.

What to do if you cannot still unlock your Moniepoint account

Even if you follow the procedures above, you may have trouble unlocking your account at times. In such instances:

Step 1: Examine Your Email:

Moniepoint will usually send you an email with information on how to unlock your account. Check your email, including the spam or trash folders.

ALSO READ: How To Do Bank Verification Number Change Of Name, Date of Birth In Nigeria

Step 2: Contact Moniepoint Customer Service Representatives:

If you are unable to locate an email from Moniepoint or the methods provided do not work, please contact Moniepoint’s customer service team for assistance.

You may reach them via the Moniepoint app or by contacting their customer service line (0814 150 0017). If you do not obtain a prompt response through the official channels, consider contacting Moniepoint using social media sites such as Twitter, LinkedIn, or Facebook.

FAQ

How do I contact Moniepoint customer care?

For any questions, contact us at support@moniepoint.com. Our expert staff are available 24/7

Why is my account showing restrictions?

If you are getting this error, it means that a restriction has been placed on your account.

How to unlock your Moniepoint account in 2024?

Step 1: Go to the Moniepoint Online Platform. To begin, go to the Moniepoint online platform and, while on the login page, click the “Forgot Password” link, enter your username, and then click “Next.”

Step 2: You will receive a one-time password (OTP) on your registered phone number. Please enter this OTP.

Step 3: Moniepoint will send a password reset link to the email address you provided.

Does Moniepoint have a POS machine?

Yes. They do. Simply visit any Moniepoint Office and Request for one.

Is Moniepoint registered in Nigeria?

Yes. They are registered by the CBN.

Conclusion

When it comes to unlocking your account, it is quite easy. Many do not know this. They think it is a hell of a burden to do so. Unlike others, a good number of people believe that Moniepoint is a platform that allows clients to do anything without a sense of penalty. This article has discussed so many points, it would be wise to save this article for future reference.

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