Forgot My Branch Password And PIN – How To Reset, Change And Recover Branch Password And PIN

Branch app is a responsive app that allows users to easily make changes and it would be implemented in no time. Changes such as changing or resetting your password can be done using the Branch app. In this article, you will be reading steps about how to reset or change your Branch account password and PIN. This article promises to be insightful, don’t miss a word.

How To Reset Your Branch Password And PIN

To reset your Branch password and PIN, follow these steps:

Step 1. Go To The Login Page

The first step in resetting your Branch password and PIN is to go to the login page of your Branch account. If you can’t do it on the app, you can use the same procedure for the website version of the Branch platform.

Step 2. Click On Forgot Password

The next step that you would be required to do is to tap on the Forgot Password option just below the space provided for inputting details. When you tap on that option, a new screen will be opened to you.

Step 3. Input Your Email Address

When the new page completely launches, a space will be provided to you. When the new page is opened, input your email address. Be sure to enter the email address that is associated with your Branch account. Inputting another email address may result in denied entry.

Step 4. Check Your Email

In your email, you will have a reset link already sent to you. When you see this link, tap on it. It would lead you to a page where you would have your account reset and you can put in your new password. It is good to note that when you check your email, be sure that the link that you received was sent by Branch. Clicking on just any link would result in your details getting compromised.

Step 5. Input Your Password

The link will take you to a field where you can input your new password. When you input your password, be sure to enter the same password in the next field provided.

Step 6. Tap Reset Password

After you have inputted your password, tap Reset Password. This would automatically reset the inputted password to your new password.

Now that you’ve seen the steps needed to reset your Branch password, and how you can change your Branch password, let’s consider that.

How To Change Your Branch Password

To change your Branch password, you just have to follow some simple steps. Here are the steps.

Step 1. Login To Your Branch Account

The first step to change your Branch account is to log in to your Branch account. Input your email address and password, then tap on Login.

Step 2. Tap On Profile

On your Branch dashboard, you will see a new page labeled Profile. Tap on this Page. Here, you would be able to access Settings on your account such as security settings and more.

READ ALSO: Branch Loan App Login With Phone Number, Email, Online Portal, Website

Step 3. Tap On Change Password

The next step would be to change your password. Tap on the Change Password option that will be displayed to you among the list of options. From here, you will be able to make changes to your account.

Step 4. Enter Old Password

As a means of trying to get the original user of the account, you would be asked to enter the old password to your Branch account. Input the old password without making a mistake.

Step 5. Enter New Password

After you have entered your old password, you will also need to enter your new password. Your new password should contain both letters and figures to make it a strong one. So, be sure that you have that already prepared before attempting to change your password to your Branch account.

Step 6. Tap Confirm

After your new password and old password have been entered. Click on Confirm. Immediately after you tap that, a notification will be sent to you stating that you have successfully changed your password. When this is done, then the operation is complete.


How do I recover my branch PIN?

To recover your branch PIN, use the Branch app. With the app, you can reset your PIN and also enter a new PIN if you wish to change it at the moment.

How do I contact Branch?

To contact branch, you can reach them through their email address

You can also reach them at 866-547-2413.

Does branch loan have a USSD code?

Branch is not known to have any USSD code associated with its services. You can get the full Branch services in full when you use the Branch app. You get access to loans and other financial services offered by Branch.

How do I contact Branch loan customer service?

To contact a branch loan customer care, you can do this by using the chat option provided by the Branch app. So, it is an efficient way to reach out to branch customer service.

Can the Branch offer me a loan of 50,000?

Branch can offer loan loans up to 100,000 naira. With Branch, you can get loans of at least 2000 naira and as high as 200,000 naira.


Branch is a nice app when it comes to offering seamless operations on it. You can get loans and make changes to features using the app. Two of these have been discussed in this article. Do well to follow the steps outlined in this article.

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