Carbon is a platform that has remained relevant due to its legitimacy in the industry. Carbon has helped its customers with smooth services and strong customer service which has made it stand out in the banking sector in Nigeria. In this article, you will read about how to access your Carbon account using your phone number, email, and through its online portal.
Carbon Login With Phone Number
You can log in to your Carbon account with your phone number. In this section, you will be reading how to log in to your Carbon account with just your phone number. Let’s get started with the steps already:
Step 1. Download The Carbon Mobile App
The first step for logging in on Carbon on mobile using your phone number is to install the app on your phone. All you have to do here is to go to your app store (Android or Apple store) and search for the keyword “Carbon Pay later”. After you’ve searched it, the first app that appears should be the real Carbon app.
Step 2. Tap “Login With Phone Number” Button
After you’ve successfully installed the Carbon application, the next step to do is to open it. Of course, to successfully log in, you would need to be an existing customer with Carbon. However, if you do not have an idea of how to open a Carbon account, you can check out our other posts.
Back to our subject, after you’ve opened it, the next step is to tap the “Login With Phone Number” button. After you’ve done that, you would need to be asked to fill in some details.
Step 3. Fill In Your Phone Number
After you’ve successfully tapped the “Login With Phone Number” button, the next step is to fill in your phone number in the provided space. When entering your phone number, do well to enter the correct digits that make up your phone number.
The phone number you should use should be the one you used in signing up for the app. This is because after you’ve entered the phone number, a one-time password (OTP) will be sent to you.
Step 4. Enter The OTP
As mentioned in the preceding step, an OTP will be sent to you. This OTP will be sent to you via text message. In this regard, you want to make sure your phone number is eligible to receive alerts and that you have sufficient balance left in your line. This is because in some cases, you may be charged for the text message that would be sent to your line.
So, in the provided space, fill in the OTP that will be sent to you as quickly as possible.
Step 5. Complete
After you’ve entered the OTP that would be sent to you, you will be automatically logged in to your account where you can start making transactions at your will.
At this point, you’ve been able to read the steps involved in logging in to your Carbon account through your phone number. Let’s check out yet another method through which you can access your Carbon account.
Carbon Login With Email
For Carbon, it is not possible to log in to your Carbon account with email using the app. The website is the most preferred way of accessing your account using your email. Follow these steps:
Step 1. Go To The Carbon Website
Click on log in.
Step 2. Choose Email Login
On the screen that would be displayed, you would see a button labeled ‘Log in with email’. Select the email address log to be able to use your email to log in to your Carbon account.
Step 3. Click Log In
After you’ve successfully entered your correct email address, tap on the login. Once you’ve clicked on it, you will be immediately granted access to your email address.
Carbon Login With Online Portal
On Carbon online portal, you can get information on the latest updates using the online portal. However, you cannot log in to your account using the Carbon online portal.
The online portal of Carbon is only used to get information, and updates, and reach a Carbon customer service representative.
Carbon Login With Website
Carbon’s website is convenient to check the latest information on the Carbon app, the latest offers you are eligible for, etc.
So far, you’ve seen possible ways to log in to your Carbon account. What then happens if, after several trials, you’re still unable to get access to your Carbon account? The next subheading discusses just that.
Why You May Not Still Access Your Carbon Account
Sometimes, even after several tries to get into your Carbon account, you may still be logged out. What do you check when this happens? Let’s consider three things to check when you are not allowed access to your Carbon account.
1. Check Your Phone Number Correctness
The first thing to do when you are not allowed access to your Carbon account is to first check your Carbon phone number. Sometimes, you may have entered the wrong or incorrect number in the provided space. So, double-checking would be a wise thing to do at this point.
2. Check Your Network Connection
Network may cause a transaction or an operation to be delayed. Sometimes, a transaction that was done in the morning could arrive in the night. So, be sure you have a strong network connection before carrying out any operation on the Carbon app or website.
3. Wrong OTP
If you’ve been sent an OTP, make sure that when retyping the OTP, you should fill in the code in the provided space as it is written. The capitalized alphabet should be written as it was sent and everything else. You can copy and paste the code and insert it in the space provided.
How do I register for a Carbon loan?
To register for a Carbon loan, you first need to be a customer. To be a customer, you need to register on Carbon. To register, first download and install the Carbon app. Then, proceed to register your details on the app.
How do I get a loan from Paylater?
To get a loan from Paylater, first download the Paylater app. Then, register by inputting your details in the necessary space. Choose the desired loan and then submit.
What is the USSD code for Carbon?
The USSD code for Carbon is *1303#.
What is the USSD code for Carbon Paylater?
The USSD code for Carbon Paylater is *1303#. You can access all of Carbon Paylater’s services using this code.
Is carbon legit?
Carbon is a legitimate platform for running transactions such as paying bills, making transfers, and borrowing loans. It has been in existence for several years.
How Carbon allows customers to access their accounts should be praised. You can access your Carbon account in at least three ways. In this article, we’ve touched on the various methods you can use to access your account. Be sure to use this information to your advantage.